Terms and Conditions

Welcome to Ceylon Vault

Please read these Terms and Conditions carefully before using our website and placing any orders. By accessing or using our website, you agree to be bound by these Terms and Conditions.  

1. Acceptance of Terms

  • By using our website, you agree to be bound by these Terms and Conditions.  
  • If you do not agree to these Terms and Conditions, please do not use our website.  

2. Website Use

  • You agree to use our website only for lawful purposes.
  • You agree not to use our website in any way that may harm, damage, or impair our website or our services.

3. Product Information

  • We make every effort to ensure that the product information on our website is accurate and up-to-date. However, we cannot guarantee the accuracy of all information.  
  • Product images are for illustrative purposes only and may not accurately reflect the actual product.

4. Ordering and Payment

  • To place an order, you must provide accurate and complete information.
  • Payment must be made in full at the time of ordering.
  • We accept various payment methods, including credit cards, debit cards, and online banking.

5. Delivery

  • We will ship your order to the address you provide.
  • Delivery is free island wide.
  • Delivery times may vary depending on your location and other factors.

6. Returns and Refunds

  • We offer a 10-day return policy for unused and undamaged items.
  • Please read the Refund & Return Policy page for more details.
  • To return an item, please contact us at vaultceylon@gmail.com or by WhatsApp to obtain a return authorization number.
  • Refunds will be processed to your original payment method.

7. Intellectual Property

  • All content on our website, including text, images, and logos, is protected by copyright and other intellectual property laws.  

8. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for any direct, indirect, or consequential damages arising from your use of our website or our products.

9. Changes to Terms and Conditions

  • We reserve the right to modify these Terms and Conditions at any time.
  • Any changes will be effective immediately upon posting on our website.  

10. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at vaultceylon@gmail.com   Sources and related content

 

 

 

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